BAMSI’s First Stop Housing Assistance Program is a segment of Helpline that attempts to prevent eligible families from becoming homeless.  The program provides intake and assessment of housing needs and helps families apply for housing they can afford, housing subsidies, or subsidized units.  Staff maintains contact with families after they have obtained housing to ensure a successful tenancy.

Helpline has established relationships with utility companies and other resources, through which staff can work with callers to create payment plans and reduce payments for certain aspects of housing.  Helpline works with eligible callers to link them to a variety of resources to reduce their financial obligations, as well as find affordable housing in order to keep the family in a stable housing situation.