Family Support Services

Parent Information Network (PIN)

Parent Information Network (PIN) is a parent information and support program designed by parents and professionals to help families of children and young adults ages 5-25 with serious emotional, behavioral, and/or mental health challenges.

PIN helps parents/caregivers stay connected with other parents, to help reduce the stress and isolation many feels as they cope with the challenges of raising a child with mental health needs. PIN is staffed by parent professionals whom themselves have raised or are raising children with similar challenges. Program goals include helping parents gain a sense of competency in parenting their child with mental health issues, empowering parents to navigate the systems for needed support and services. Educate parents and professionals about the needs of children with mental health challenges.

PIN is funded by the Massachusetts Department of Mental Health (PIN) and managed by BAMSI. PIN is a program of BAMSI’s Child, Family and Community Services Division, with a philosophy of care that includes the youth and family voice and choice in every stage of the planning process. Services are strength-based, confidential, and free of charge.


Service Area

PIN serves families with children who have mental health, emotional, and behavioral challenges at six different regions in Southeastern Massachusetts: Brockton, Plymouth, Cape Cod, Taunton/Attleboro, New Bedford, Fall River, and Quincy (including surrounding towns).



Program Director, Administrative Assistant, Education Resource Coordinator, and 8 Parent Coordinators. PIN also facilitates a Fathers Support Group with a licensed clinician.

Our Services

Parent Support Groups

Parent Support Groups meet monthly and give parents an opportunity to come together to support each other, build relationships, and share ideas, strengths, resources, and information.

One-on-One Support

One-on-one support from trained Parent Coordinators who provide support through telephone contact and by attending school and family meetings when time allows.

Parent/Community Education

Free parent workshops, trainings, community forums, and legislative initiatives. PIN strives to educate and heighten awareness about the struggles families face when raising a child with mental health challenges.

Resource Center

Resource center that includes information on services in the community as well as a wide variety of books, DVDs, and manuals on mental health issues.

Fathers Support Group

Fathers Support Group that meets monthly. An opportunity for fathers to learn from one another about challenges and solutions.

Parents of Transitional Age Youth (PTAY)

Parents of Transitional Age Youth (PTAY) provides support services for parents of transitional age youth (ages 14-25). A monthly support group is held at the PIN office in Middleboro.

PIN is located at 47 East Grove Street, Middleboro.

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